Shipping Policy

1. General information

This Shipping Policy sets out the rules for the delivery of products purchased in the RelaxRing online store (hereinafter referred to as the "Store").

2. Delivery area

  1. The store ships to the following countries: Poland, Israel, Japan, Malaysia, New Zealand, Singapore, South Korea, United Arab Emirates, United States, Macau SAR, Philippines, Saudi Arabia, Taiwan, Thailand, Vietnam, Mexico, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Netherlands, Norway, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

  2. The list of countries may change, about which Customers will be informed on the Store's website.

3. Shipping methods and costs

  1. The following shipping options are available in Poland:

    • InPost parcel locker : PLN 11.95.

    • Basic shipping : free for orders over PLN 40.

    • Insured shipping : PLN 4.95.

    • Insured InPost shipping : PLN 14.95.

  2. The system automatically selects the nearest InPost parcel locker based on the customer's address (in Poland).

  3. For international orders, shipping costs and methods depend on the destination country and are indicated during ordering.

  4. Cash on delivery is not available.

4. Delivery time

  1. Orders are prepared within 1-5 business days of placing the order.

  2. Delivery time is 4–7 business days from the moment of dispatch, with delivery to InPost parcel lockers in Poland usually being faster.

  3. Products are shipped from a factory in Asia, and in the future also from a warehouse in Poland.

5. Tracking your shipment

  1. Each customer receives a tracking number via email at the address provided when ordering.

  2. You can check the status of your shipment on the carrier's website (e.g. InPost, GLS, YunExpress).

6. Final provisions

  1. The Shipping Policy is effective from May 14, 2025.

  2. The Store reserves the right to change the Policy after informing Customers on the Store's website.

7. Contact details

For questions regarding shipping, please contact us at: relaxringshop@gmail.com .
Detailed Store information is available in the "Contact" section on the Store website.