Terms of Service

Before using the service, please read the following Regulations. Acceptance of the Regulations is voluntary, but necessary in order to use the Store and place an Order. Each use of the Store constitutes acceptance of these Regulations.

I. Definitions

Address for delivery of returned Products:
Parcel locker WAW745M, Workers’ Defense Committee 39CA, Warsaw 02-148.

Price
specified in PLN or another currency, the amount of gross remuneration due to RelaxRing from the Sales Agreement, which the Customer undertakes to pay by concluding the Sales Agreement in exchange for the transfer of ownership of the Product. The price disclosed in the Store does not include the costs of delivery of the Product.

The “Price from the last 30 days before the discount” is also displayed near the Price in the Store in the case of discounted Products – the “Price from the last 30 days before the discount” does not constitute the Price within the meaning of these Regulations.

Content
text, graphics and multimedia content, including works within the meaning of the Copyright and Related Rights Act and images of natural persons, distributed through the Store by RelaxRing.

Working day
day from Monday to Friday, excluding public holidays;

Client
you - a natural person; or acting through a person authorized; a legal person; or; an organizational unit without legal personality, to which the law grants legal capacity; having full legal capacity.

If the Client is a natural person with limited legal capacity, the Client declares that he/she has obtained the appropriate consent of the legal representative to conclude the following agreements, regulated by these regulations:
1) Agreements for the use of the store,
2) Sales agreements.


As a rule, the agreements regulated by these regulations are agreements commonly concluded in minor current matters of everyday life, however, each time at RelaxRing's request, the Client shall provide consent for the purpose of its verification.

Basket
electronic service provided to each Customer under the Agreement on the use of the store, which enables easy placing of an order for one or more Products. As part of the Basket service, the Customer is displayed with information regarding the Price of individual Products and all Products in the summary, shipping costs and estimated delivery time. By using the Basket, the Customer has the opportunity to place an Order constituting multiple offers to conclude a Sales Agreement.

Order Confirmation
declaration of intent by RelaxRing – the will to conclude a Sales Agreement with the Customer, based on the offers submitted by him to conclude a Sales Agreement / the offer to conclude a Sales Agreement contained in the Order.

Product
a movable item placed in the Store, which is the subject of the Sales Agreement between RelaxRing and the Customer. RelaxRing reserves the right to remove or change Products placed in the Store.

Statute
these Regulations regulate the principles of providing services by RelaxRing to the Customer, including electronic services such as the Basket and concluding Sales Agreements. In the scope of services provided electronically, these Regulations are the regulations referred to in art. 8 of the Act on the provision of services by electronic means and the terms of use of the internet platform within the meaning of the Digital Services Act.

Store
a platform enabling the provision of electronic services to the consumer and the conclusion of Sales Agreements, run by RelaxRing and made available to the Client, available at www.RelaxRing.pl

Service Use Agreement
an agreement between RelaxRing and the Customer, which concerns the provision of electronic services made available through the Store, under the terms described in these Regulations, including in particular the Basket service.

Sales Agreement
a sales agreement regulated by the Civil Code, concluded by RelaxRing and the Customer, in which RelaxRing undertakes to transfer ownership of the Product and the Customer undertakes to pay the Price, concluded via the Store or using the Store or other means of distance communication.

Order
declaration of will of the customer - direct will to conclude a Distance Sale Agreement, submitted using the Store or other means of distance communication, indicating the Products that are the subject of the offer to conclude a Sale Agreement with RelaxRing and the Customer's data required to execute the Sale Agreement. If, as part of the Order, the Customer indicates more than one Product, then with respect to each of these Products, the Order will be treated as an independent offer by the Customer to conclude a Sale Agreement. Despite this, the Order may be assigned a single number, and all offers submitted in this way may be processed by RelaxRing in parallel. Acceptance of the Order by RelaxRing means conclusion of the Sale Agreement and takes the form of an Order Confirmation.



II. Introductory Provisions
1. This Online Store run by Adam Piątkowski Studio Plush is available at the Internet address www.RelaxRing.pl (including all subpages and tabs).

2. Use of the Store requires that the end device and IT system used by the Customer meet the appropriate technical requirements described below:

Computer, laptop or other multimedia device with Internet access.
Access to email.
Current version of Internet browser: Mozilla Firefox, Opera, Google Chrome, Safari or Microsoft Edge.
Enabling cookies and Javascript support in your web browser.

3. These Regulations are addressed to all Customers, both those who are consumers and those who are not consumers, using the store and concluding Sales Agreements (with the exception of point XIII of the Regulations, which is addressed only to Customers who are not Consumers).

4. The information presented in the Store and transmitted using other means of distance communication after placing an Order and an electronic message with the content of the proposed sales agreement constitute only a proposal to conclude an agreement within the meaning of Art. 71 of the Civil Code, addressed by RelaxRing to the Customer; in no case does the information presented on the website constitute an offer within the meaning of the Civil Code.

5. Whenever the following capitalized terms are used in the further part of the Regulations, they should be understood in the meaning given below, unless the context of their use clearly indicates otherwise:

III. Electronic services in the Store
1. Through the Store, RelaxRing provides the following electronic services to Customers free of charge:

a. Enabling Customers to use the Basket service, as defined in point I;
b. enabling Customers to place Orders and conclude Sales Agreements under the terms and conditions set out in these Regulations;
c. presenting Customers with advertising content tailored to their interests, including, depending on the Customers’ provision of appropriate voluntary consent;
d. the ability to add and view ratings of Products presented in the Store.

2. The Basket Service is provided free of charge and on a one-off basis - it ends when the Order is placed or when the Order is stopped earlier, in accordance with the will of the Customer.

3. When using the Basket via a web browser, the Basket may remember information about the Products selected by the Customer also after the end of the browser session, including after logging out, for a period not longer than 30 days and in accordance with the selected cookie options and browser settings.

4. The Client is obliged in particular to:

a. to provide only true, current and all necessary data of the Customer when using the Store, including personal data required for the performance of the contract by RelaxRing;

b. immediate change of data, including personal data, provided by the Customer in connection with the conclusion of the Sales Agreement, if they have become outdated, in particular to the extent necessary for its proper performance;

c. use the services and functionalities provided by RelaxRing in a manner consistent with the law, the Regulations, accepted customs, principles of social coexistence and in a manner that does not disrupt the functioning of RelaxRing or the Store and in a manner that is not burdensome for other Customers of the Store.

d. not to provide or transmit within the Store any Content prohibited by law, in particular Content infringing the property copyrights of third parties or their personal rights;

e. not to take actions such as:

I. disseminating or placing unsolicited commercial information in the Store;
II. undertaking any activities aimed at obtaining information not intended for the Customer, including data of other Customers or interfering with the principles or technical aspects of the functioning of the Store;
III. unauthorized modification of the Content provided by RelaxRing, in particular the Prices or descriptions of Products provided within the Store;

f. payment of the Price within the specified period and other costs agreed by the Client and RelaxRing in full;

g. timely receipt of Products ordered using the selected delivery method.

5. The Customer may submit complaints related to the provision of electronic services within the Store, including functionality, to the e-mail address indicated in these Regulations for RelaxRing.

6. In the description of the complaint, the customer should indicate:

a. circumstances relating to the subject of the complaint, in particular the type, date and time of the irregularity;
b. Customer requests;
c. contact details.

The above requirements do not affect the effectiveness of complaints submitted without the recommended complaint description – they are only intended to speed up the complaint procedure.

7. RelaxRing will respond to complaints submitted by the consumer immediately, no later than within 14 days from the date of its submission. Other complaints will be responded to immediately.

8. In situations specified in point 4 letter e) and in the event of use contrary to point 4 letter c), RelaxRing has the right to temporarily cease or limit the provision of services specified in points 1 and 2 above. In such a situation, the remaining provisions of the Regulations shall apply accordingly.

9. RelaxRing is not liable for temporary lack of access to the Store if the Customer is not a consumer.

10. In the event of limitation of the provision of services or temporary cessation of their provision as referred to in point 8 above, the Customer will be informed each time by sending an appropriate e-mail message and posting an appropriate message within the Store.

11. Temporary suspension or limitation of the provision of services does not affect the rights of Customers arising from the provisions of applicable law, in particular the right to terminate the Agreement on the use of the Store.

IV. Product Reviews

1. RelaxRing encourages the Customer to express his/her opinion on the purchased Products.

2. The Customer may submit a review to RelaxRing via e-mail after receiving the Products, in particular by indicating the number of stars on a scale of 1-5 stars.

3. By submitting the opinion referred to in point 2 above, the Client grants RelaxRing a license to use the opinion in accordance with section XI point 2 regarding the license. In particular, RelaxRing may use the opinion by distributing it through the Store and other communication channels to promote the Products and the Store.

4. If RelaxRing disseminates opinions within the Store, they are disseminated in an anonymous form, by averaging the number of stars awarded by Customers and distributing the number of stars and the number of opinions on the page appropriate for the given Product.

5. Opinions submitted by Customers are not published automatically, and the final decision on including the opinion on the subpage appropriate for the Product rests with RelaxRing.

6. The Customer may not request that the opinion be disseminated within the Store by RelaxRing, but retains the right to disseminate the opinion independently, including public dissemination of the opinion outside the Store.

V. Terms and conditions of concluding a sales contract
1. The main features of the service, in particular the features of the subject of the service and the method of communication with the Customer, are specified individually for each Product.

2. RelaxRing enables you to place Orders for Products in the Store.

3. RelaxRing reserves the right to introduce new ways of placing Orders using means of distance communication, under the terms and conditions set out in these Regulations.

4. The conclusion of a Sales Agreement via the Store between the Customer and RelaxRing may take place after the Customer has placed an Order under the terms specified below.

5. RelaxRing enables the Customer to place an Order via the Store in the following manner:

a. The Customer adds the selected Products or the selected Product to the Cart and proceeds to the order form by clicking the "Proceed to checkout" button.
b. The Customer enters the data necessary to conclude and execute the Sales Agreement, i.e.:
I. e-mail address,
II. name and surname,
III. address (country, street, house/apartment number, postal code, city),
iv. contact telephone number and data relating to the Sales Agreement.
c. The customer selects one of the delivery methods indicated in the form.
d. The Customer selects the method of payment for the Price and any other costs of executing the Sales Agreement indicated in the order form, including shipping costs.
Depending on the selected payment method, the Customer will be required to provide the appropriate payment details, i.e.:
I. in case of choosing payment by BLIK code, the customer will be obliged to enter the BLIK code,
II. in case of choosing to pay by card, the customer will be required to provide: card number, card expiry date, CCV security code and country,
III. via an Apple Pay virtual wallet provided by a third-party provider – information required by that third-party provider.
RelaxRing reserves the right to introduce new payment methods and simultaneously change the content of these Regulations.
e. The Customer sends the RelaxRing Order using the functionality of the Store provided for this purpose (button: "Pay"), or continues placing the order in the case of BLIK payment (button "Continue").
f. Each time an order is placed, acceptance of these Regulations is required.
g. Depending on the selected payment method, the Customer may be redirected to the websites of an external payment service provider in order to make the payment. The payment made constitutes an advance payment that will be credited towards the Sales Agreement upon confirmation by RelaxRing of acceptance of the offer.

6. Immediately after placing the Order, the Customer receives an automatic message to the e-mail address provided for this purpose – Order Confirmation.

7. Notwithstanding the above, RelaxRing may inform the Customer about the status of the Order, in particular by sending an e-mail, SMS and by telephone in accordance with the data provided by the Customer.

8. The total value of the Order includes the Price and shipping costs. The Customer is informed about the total Price including taxes of the Product that is the subject of the Order, as well as about the shipping costs and the obligation to pay them, when placing the Order, including when the Customer expresses his or her will to be bound by the Sales Agreement.

9. Promotions valid in the Store are subject to separate promotion terms and conditions, which may change or replace the provisions of these Regulations.


VI. Payment Terms and Proof of Purchase

1. RelaxRing provides the Customer with various payment methods under the Sales Agreement, including in particular those described in section V, point 5, letter d.

2. Payment methods available for a given order may vary depending on its scope, in particular the value of the Order. The Customer will receive information about available payment methods before placing the Order.

3. Transaction settlements are carried out in accordance with the Client's choice through authorized services operating on the basis of separate agreements.

4. It is impossible to place an order without making payment at the same time.

5. RelaxRing will provide the Customer with proof of purchase in electronic or documentary form. The Customer agrees that the proof of payment will be prepared and sent to the e-mail address provided by him when placing the Order.

VII. Delivery of Products

1. Delivery of the Product is available in the territory of the Republic of Poland, to the extent indicated each time before placing the Order.

2. Delivery of the Product to the Customer is subject to payment, unless the Sales Agreement provides otherwise. RelaxRing may introduce special conditions and methods of delivery, in particular to determine the amount of the Order from which free delivery will apply. The costs of delivery of the Product are indicated to the Customer at the time the Customer expresses his or her will to be bound by the Sales Agreement.

3. The total delivery time includes the time required to prepare the Order for shipment by RelaxRing and the time required to deliver the Product to the indicated delivery location.

4. The delivery time of the Product to the Customer is 1-3 Business Days, unless a different time is specified in the description of the Product or when placing the Order.

5. The time of preparing the Order for shipment by RelaxRing is each time presented on the subpage of a given Product and is counted from the date of conclusion of the Sales Agreement – ​​Order Confirmation by RelaxRing.

6. The above time should include the time of delivery of the Product by a given carrier, which depends on the form of delivery chosen by the Customer and is each time presented on the subpage of a given Product and on the page containing the Order form.


VIII. Complaints

1. RelaxRing is liable to Customers for the Products sold in accordance with the law, including the Consumer Rights Act, which specifies the rules in the event of non-conformity of the Product with the contract for consumers and entrepreneurs to whom the provisions on consumers apply.

2. RelaxRing’s liability towards Customers who are neither consumers nor entrepreneurs to whom the provisions on consumers apply under the warranty for physical and legal defects is excluded.

3. Products may be subject to warranty. The warranty terms and period are described in detail in the warranty document attached to the Product.

4. RelaxRing is obliged to deliver the Product free from defects and in accordance with the sales contract.

5. RelaxRing considers complaints within 14 days of receiving them. Failure to respond within this period means that the Customer's request indicated in the complaint is accepted.

6. RelaxRing is in particular liable to Customers who are consumers or entrepreneurs to whom the provisions on consumers apply, for any non-conformity of the Products with the Sales Agreement existing at the time of its delivery and disclosed within 2 years from that time.

7. The Customer may request the repair or replacement of the Product that is not in accordance with the contract in order to bring the goods into conformity with the contract. If the selected method of bringing the goods into conformity with the contract is impossible or involves excessive costs for RelaxRing, RelaxRing may:

a. replace the Product if the customer has requested a repair, or
b. repair the Product if the customer has requested a replacement.

8. In the cases indicated in point 7 above, the Customer shall make available to RelaxRing the Product subject to repair or replacement at RelaxRing's expense. RelaxRing shall repair or replace the Product within a reasonable time from the moment the Customer has informed RelaxRing of the non-conformity of the Product and without excessive inconvenience to the Customer. RelaxRing shall bear the cost of repairing or replacing the Product. Each time the Customer presents a request referred to in point 7 above, RelaxRing shall inform the Customer of the method of collecting the Product in an e-mail message along with details regarding the collection of the Product by RelaxRing.

9. If repair or replacement is impossible or excessively expensive, RelaxRing may refuse to bring the Product into conformity with the Sales Agreement. When assessing the excessiveness of costs, all circumstances of the case are taken into account, in particular the significance of the lack of conformity of the Product with the Sales Agreement, the value of the Product, and excessive inconvenience to the consumer resulting from the change in the method of bringing the goods into conformity with the agreement.

10. In the event of refusal to bring the Product into compliance with the Sales Agreement, the Customer has the right to submit another request – i.e. a declaration of a price reduction or withdrawal from the agreement in the cases indicated in point 11.

11. In the event of non-compliance of the Product with the Sales Agreement, the Customer referred to in point 1 may request a price reduction or refund due to withdrawal from the agreement, if:

a. RelaxRing has refused to bring the Product into conformity with the contract in accordance with point 9 above;
b. RelaxRing has not brought the Product into conformity with the contract in accordance with point 8 above;
c. the lack of conformity of the Product with the contract persists even though RelaxRing has attempted to bring the Product into conformity with the contract;
d. the lack of conformity of the Product with the contract is so significant that it justifies a price reduction or refund due to withdrawal from the contract without prior use of the protection measures specified in point 10 above;
e. it clearly follows from RelaxRing's statement or the circumstances that it will not bring the Product into conformity with the contract within a reasonable time or without excessive inconvenience to the Customer.

12. The reduced price must remain in such proportion to the price of the Product in which the value of the Product in accordance with the Sales Agreement is to the value of the Product not in accordance with the Sales Agreement. RelaxRing shall return to the Customer the amount due under the price reduction immediately, no later than within 14 days of receiving the Customer's statement on the price reduction.

13. The Customer referred to in points 1 and 6 may not withdraw from the Sales Agreement and demand a refund of the price for the Product if the non-conformity of the Product with the Sales Agreement is immaterial. It is presumed that the non-conformity of the Product with the Sales Agreement is material.

14. In the event of withdrawal from the Sales Agreement, the Customer shall immediately return the Product to RelaxRing at their expense. RelaxRing shall immediately refund the price of the Product to the Customer, no later than within 14 days of receiving the Product or proof of sending back the Product.

15. If the non-conformity of the Product with the Sales Agreement applies only to some of the Products delivered under the Sales Agreement, the Customer may withdraw from the Sales Agreement only in relation to those Products. An exception is the situation in which the Customer may withdraw from the Sales Agreement for all Products if the Customer cannot reasonably be expected to agree to retain only Products that are compliant with the Sales Agreement.

16. RelaxRing will refund the price using the same payment method used by the Customer, unless the Customer expressly agrees to another method of refund that does not entail any costs for him/her.

17. RelaxRing is liable for any non-conformity of the Product with the Sales Agreement that existed at the time of delivery of the Product and was revealed within two years of delivery of the Product, unless the shelf life is longer.

18. RelaxRing shall not be liable for the non-conformity of the Product with the Sales Agreement if the Customer referred to in point 1 above, at the latest at the time of conclusion of the Sales Agreement, received clear information that the purchased Product is of inferior value (e.g. Product with damage, deficiencies, etc.) and accepted the lack of a specific feature of the Product.

IX. Extrajudicial dispute resolution

1. The Customer may use out-of-court methods of complaint and claim settlement referred to in the Act on Out-of-Court Resolution of Consumer Disputes.

2. Detailed information on the possibility for a Customer who is a consumer to use out-of-court methods of handling complaints and pursuing claims and the rules of access to these procedures are available at the offices and on the websites of the relevant entities authorized to conduct proceedings for out-of-court resolution of consumer disputes, including in particular on the website of the Office for Competition and Consumer Protection:

a. http://www.uokik.gov.pl/spory_konsumenckie.php
b. http://www.uokik.gov.pl/sprawy_zdrowie.php
c. http://www.uokik.gov.pl/wazne_adresy.php

3. A customer who is a consumer has the following exemplary possibilities of using out-of-court methods of handling complaints and pursuing claims:

a. The customer is entitled to refer to a permanent consumer arbitration court operating at the Trade Inspection;
b. The Customer is entitled to apply to the provincial inspector of the Trade Inspection with a request to initiate mediation or conciliation proceedings regarding the out-of-court resolution of the dispute between the Customer and RelaxRing;
c. The customer may file a complaint via the ODR online platform: http://ec.europa.eu/consumers/odr/. The ODR platform is also a source of information on forms
out-of-court resolution of disputes that may arise between entrepreneurs and consumers.

4. The Client may obtain free assistance in resolving a dispute between the Client and RelaxRing, also using the free assistance of the district (municipal) Consumer Ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, the Association of Polish Consumers).

X. Withdrawal from the contract

1. A consumer who has concluded a Distance Sale Agreement may withdraw from the Sale Agreement within 14 days without giving any reason and without incurring any costs other than those provided for by law, in accordance with the Consumer Rights Act.

2. The deadline for withdrawal from the Sales Agreement begins on the day the Customer or a third party indicated by him other than the carrier takes possession of the Product, and in the case of a Sales Agreement covering many items that are delivered separately, in batches or in parts, from the day the Customer takes possession of the last item, batch or part.

3. The Customer may not exercise the right referred to in point 1 in the event of an earlier exchange of the Product for a new one as a result of finding that the Product is not in conformity with the Sales Agreement in accordance with applicable regulations, in particular as a result of making an effective complaint under the terms described in section VIII of the Regulations.

4. To meet the deadline, it is sufficient for the Customer to submit a RelaxRing declaration before it expires. The Customer may submit any unequivocal declaration in which he/she informs about his/her withdrawal from the Sales Agreement. The declaration of withdrawal from the Sales Agreement may be submitted:

a. in writing to the following address: Workers' Defence Committee 39CA, Warsaw 02-148
b. by sending an e-mail (attaching a scan of the signed declaration of withdrawal from the contract) to the following address: relaxringshop@gmail.com

5. The declaration may, but does not have to, be submitted using the withdrawal form, which constitutes Annex No. 1 to these Regulations. RelaxRing encourages you to submit declarations on the form constituting Annex No. 1 to the Regulations.

6. In the event of an effective withdrawal from the Agreement, RelaxRing is obliged to immediately, no later than within 14 days from the date of receipt of the Customer's declaration of withdrawal from the agreement, return to the Customer all payments made by him, including the costs of delivery of the Product (with the exception of additional costs resulting from the Customer's chosen method of delivery other than the cheapest standard delivery method available in the Store). If the Customer decides to keep part of the order and return only some of the Products covered by the order, the delivery cost will not be refunded.

7. RelaxRing will refund the payment using the same payment method used by the Customer, unless the Customer has expressly agreed to another payment method that does not involve any additional costs for the Customer.

8. If RelaxRing has not offered to collect the Product from the Customer, it may withhold the refund of payments received from the Customer until it receives the Product back or until the Customer provides proof of sending it back, depending on which event occurs first.

9. The Customer is obliged to return the Product to RelaxRing immediately, no later than within 14 days from the date on which he withdrew from the Sales Agreement, unless RelaxRing has offered to collect the Product itself. The Customer may return the Product in the following manner:

a. by mail – by sending the Product back before the deadline to the following address: RelaxRing Komisji Obrony Robotników 39CA, Warsaw 02-148.
b. via a courier indicated by RelaxRing, if RelaxRing offers to collect the Product itself;

If possible, the Customer should also attach proof of purchase of the Product.

10. The Customer is liable for any reduction in the value of the Product resulting from its use in a manner that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.

11. The Customer shall bear only the direct costs of returning the Product, however, when returning the Product using the method referred to in section X, point 9, letter b), the Customer shall not bear the costs of courier delivery. RelaxRing may, as part of a promotional campaign, propose to the Customer that the returned Products be collected by RelaxRing from the Customer.

12. The right to withdraw from a contract concluded at a distance does not apply to the Customer in relation to contracts:

a. where the subject of the service is a Product delivered in a sealed package which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;

b. where the subject of the provision are Products which after delivery, due to their nature, are inseparably connected with other items.

XI. Licenses

1. Exclusive rights to the Content made available/placed within the Store by RelaxRing or its contractors, in particular copyright, the name of the Store (trademark), its graphic elements, software and rights in the scope of databases are subject to legal protection and are vested in RelaxRing or entities with which RelaxRing has concluded appropriate agreements. The Client is entitled to use the aforementioned Content, free of charge within the Store and solely for the purpose of using the Store. Using the Content, in a different scope, is only permissible on the basis of express, prior consent, granted by the entity authorized to do so, in writing under penalty of nullity.

2. The Client, exercising the right to formulate an opinion referred to in section IV of these regulations, grants RelaxRing a non-exclusive, royalty-free license to use, save in computer memory, change, delete, supplement, publicly perform, publicly display, reproduce and distribute (in particular on the Internet) the content of this opinion, throughout the world, whereby RelaxRing is not obliged to make each Opinion available. This right includes the right to grant sub-licenses to the extent justified by the performance of the Agreement on the use of the service (including the functioning and development of the Store), as well as the authorization to exercise, independently or through third parties, dependent rights in the scope of development, adaptation, processing and translation of the work within the meaning of the Act on Copyright and Related Rights of February 4, 1994. To the extent that the Client is not entitled to grant licenses referred to in this point 2, the Client undertakes to obtain such appropriate licenses for RelaxRing.

XII. Personal data protection

1. The Client's personal data are processed by RelaxRing as the personal data administrator.

2. The provision of personal data by the Customer is voluntary, but necessary in order to use certain electronic services and conclude the Sales Agreement.

3. Additional explanations regarding the protection of personal data are included in the "Privacy Policy" tab available in the Store.

XIII. Termination of the contract by RelaxRing, change of the Regulations
1. RelaxRing may terminate the Agreement on the use of the service or any license agreement granted under Section XI of the Regulations with the Customer at any time with immediate effect for important reasons, in particular:

a. changes in the legal provisions regulating the provision of services by electronic means by RelaxRing affecting the mutual rights and obligations specified in the agreement concluded between the Client and RelaxRing or changes in the interpretation of the above legal provisions as a result of court judgments, decisions, recommendations or instructions of competent offices or bodies in a given scope;
b. changes in the method of providing services caused solely by technical or technological reasons (in particular updates to the technical requirements specified in these Regulations);
c. changes to the scope or provision of services to which the provisions of the Regulations apply, by introducing new, modifying or withdrawing by RelaxRing existing functionalities or services covered by the Regulations.

2. RelaxRing sends its declaration within the scope specified in point 1 above to the e-mail address provided by the Customer when placing the Order.

3. RelaxRing may terminate the Customer's Agreement on the use of the service or any license agreement granted under point X of the Regulations with immediate effect or deny the Customer further right to use the Store, and may also limit the Customer's access to some or all of the electronic services, functionalities of the Store or Content, for important reasons, i.e. in the event of a gross violation of these Regulations by the Customer.

4. In the event that RelaxRing finds that the Client has committed a breach referred to in point 3 below, RelaxRing will inform the Client by e-mail sent to the e-mail address provided by the Client about the restriction applied by RelaxRing or termination of the agreement, the time of its application (the restriction is temporary) and the reasons for its application. RelaxRing may apply restrictions multiple times in the event of subsequent breaches referred to in point 2. The application of a restriction by RelaxRing does not affect the rights to which the Client is entitled under generally applicable provisions of law.

5. The Regulations and the annexes to the Regulations constitute a model contract within the meaning of Article 384 § 1 of the Civil Code.

6. RelaxRing may change these Regulations and may be changed at any time on the basis of generally applicable provisions of law, in particular if at least one of the following important reasons occurs:

a. a change in the legal provisions regulating the sale of Products or the provision of services electronically by RelaxRing affecting the mutual rights and obligations specified in the agreement concluded between the Customer and RelaxRing or a change in the interpretation of the above legal provisions as a result of court judgments, decisions, recommendations or instructions of competent offices or bodies in a given scope;
b. a change in the method of providing services due solely to technical reasons or
technological (in particular, updating of the technical requirements specified in these Regulations);
c. changing the scope or provision of services to which the provisions of the Regulations apply, by introducing new, modifying or withdrawing by RelaxRing existing functionalities or services covered by the Regulations.

7. In the event of any changes to the Regulations, RelaxRing will make the consolidated text of the Regulations available by publishing in the Store what the Parties consider to be the introduction of information about the change to the electronic means of communication in such a way that the Customer can become familiar with its content.

8. The change to the Regulations comes into effect on the date indicated by RelaxRing, but not earlier than after 14 days from the date of publication of the consolidated text of the Regulations after the changes.

9. The change to the Regulations does not affect Sales Agreements concluded by the Customer and RelaxRing before the change to the Regulations.

10. RelaxRing informs Customers via notifications in the Store about the commencement or termination of the provision of Electronic Services, the time of completion or commencement of which is specified in the Regulations. RelaxRing may also send Customers e-mails about the commencement or termination of the provision of Electronic Services, the time of completion or commencement of which is specified in the Regulations.

XIII. Customers who are not consumers

1. This section of the Regulations and the provisions contained therein apply only to Customers who are not Consumers.

2. In the case of Clients who are not Consumers, RelaxRing may terminate the Agreement on the use of the service or any license agreement granted under point X of the Regulations with immediate effect and without indicating the reasons by sending the Client an appropriate statement in any form.

3. RelaxRing has the right to withdraw from the Sales Agreement concluded with a Customer who is not a consumer within 30 days of its conclusion. Withdrawal from the Sales Agreement in this case may occur without giving a reason and does not give rise to any claims on the part of the Customer who is not a consumer against RelaxRing.

4. Neither RelaxRing nor its employees, authorized representatives and proxies shall be liable to the Client, its subcontractors, employees, authorized representatives or proxies for any damages, including loss of profits, unless the damage was caused intentionally by them.

5. In each case of establishing the liability of RelaxRing, its employees, authorised representatives or proxies, this liability towards the Customer who is not a Consumer, regardless of its legal basis, is limited within a single claim to the amount of PLN 150 (in words: one hundred and fifty zlotys).

6. Any disputes arising between RelaxRing and a Customer who is not a Consumer shall be submitted to the court having jurisdiction over the seat of RelaxRing.

7. With respect to Customers who are not Consumers, RelaxRing may amend the Regulations at any time in accordance with generally applicable provisions of law.

8. The provisions of points 1-7 above do not apply to Customers who are entrepreneurs to whom the provisions relating to consumers apply.

9. The entrepreneur referred to in point 8 above declares in the form sent to RelaxRing or in another manner that the purchased Product/s, and thus the concluded sales agreement, are directly related to the business activity conducted by him/her, but they are not of a professional nature for him/her, resulting in particular from the subject of the business activity conducted on the basis of the provisions on the Central Register and Information on Business Activity, in order to prove the status of an entrepreneur to whom the provisions on consumers apply.

XIV. Final Provisions

1. The Regulations are effective from 10/04/2025.

2. Agreements concluded by RelaxRing are concluded in Polish.

3. The recording, securing and making available of the essential provisions of the concluded Agreement on the use of the service takes place through the Store. The content of the Regulations is available to Customers free of charge at the following URL address https://RelaxRing.pl/policies/terms-of-service to the RelaxRing regulations, from where Customers can view and print them at any time.

4. The recording, securing, making available and confirmation to the Customer of the essential provisions of the concluded Sales Agreement shall be made by sending the Customer an e-mail confirming the placed Order (including the specification of the Order). The content of the Sales Agreement is additionally recorded and secured in the Store's IT system. Proof of purchase shall be provided via e-mail or in paper form (in the parcel containing the Product).

5. RelaxRing provides technical and organizational measures appropriate to the level of security risk of the functionalities or services provided under the Service Use Agreement. The use of electronic services is associated with typical risks related to the transmission of data via the Internet, such as their dissemination, loss or access by unauthorized persons.

6. RelaxRing informs that using the Store via a web browser, as well as establishing a telephone connection to RelaxRing may be associated with the necessity to incur costs of connection to the Internet (data transfer fee) or telephone connection costs, in accordance with the tariff package of the service provider used by the Customer.

7. In matters not regulated in these Regulations, the generally applicable provisions of Polish law shall apply, in particular: the Civil Code, the Consumer Rights Act, the Act on the provision of electronic services of 18 July 2002 (Journal of Laws 2002 No. 144, item 1204, as amended) and other relevant provisions of generally applicable law.

8. The choice of Polish law based on these Regulations does not deprive the Consumer of the protection granted to him/her under the provisions that cannot be excluded by an agreement between RelaxRing and the Consumer, under the law that, in accordance with the relevant regulations, would be applicable in the absence of choice.

9. The provisions of these Regulations are not intended to exclude or limit any rights of Consumers granted to them under mandatory provisions of law, and any possible doubts should be resolved in favour of the Consumer.

Annex No. 1
__________________________
Place, Date



Declaration of withdrawal from a distance contract
or off-premises

Order Number:
Consumer name and surname:
Address:

(this form should be completed and returned only if you wish to withdraw from the contract)

RelaxRing
Aniela Bettka
Workers’ Defense Committee 39CA, Warsaw 02-148.
relaxringshop@gmail.com


I/We(*) hereby inform about my/our withdrawal from the contract of sale of the following goods/contract of delivery of the following goods:

1. ___________________________________________
2. ___________________________________________
3. ___________________________________________
4. ___________________________________________
5. ___________________________________________
6. ___________________________________________

Please make a refund to the bank account:
____________________________________________________________________ (if you choose a refund method other than your original payment method.

Date of receipt of order: ________________________________________

(*) Delete where not applicable.